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Q: Can I get the diaper cake in different colors?
A: Yes, we offer Blue, Pink, Lavender and Neutral (Yellow or Soft Green).
Other Colors may be available upon request.
Q: What Size diapers do you use in your diaper cakes?
A: Size 1-2. (Bigger sizes available upon request).
Q: How long does it take to receive my order?
A: It depends on what you order. Most orders will ship within 24-48 hours, some same day.
Some items, Diaper Cakes and Gift Baskets, Furniture & Special Order items may take 3-5 days to prepare and/or process before shipping.
Q: What happens if I need a Diaper Cake or Gift Basket created ASAP and shipped immediately?
A: By upgrading your order to a RUSH Order status, you will prioritize the processing and creation of your order so it will
be ready to ship within 24-48 hours after placing your order. If necessary we can process and create an order for
shipment the same day. RUSH Orders ONLY prioritize the Processing and Creation of your order.
Please be aware that you must also take into affect any shipping timeframes.
Q: Can I ship outside the U.S.?
A: We welcome all orders.
Q: What credit cards do you accept?
A: Use paypal to process all our orders through our “secure” shopping cart, and we accept Visa, MasterCard, American Express and Discover.
Q: Are there any payment options other than credit cards?
A: At this time we ONLY accept Credit card payments & Paypal payments..
Q: How do I find out the status of my order?
A: Any time, you may send an email to our Customer Service Department and request the status of your order.
Q: Can I have the Birth Certificate, or other silver/metal item engraved?
A: Yes, most can be engraved. Engraving is $15.00 Additional per item.
Q: I want to send my order as a gift. How do I do this?
A: During your CHECKOUT steps, you will have the opportunity to enter both billing information and delivery information.
Just enter the Gift Recipient’s delivery address and we will take it from there.
Q: How will you ship my order?
A: Most orders ship via Ground Delivery
(1-6 business days), however, you also have the option of either 3 Day Air, 2 Day Air or Next Day Air.
Q: Do you create custom products?
A: Absolutely! We take pride in our flexibility and the ability to give you the most unique products for your children.
Please keep in mind there may be additional fees for custom-made items. You will be notified of all custom made fees prior
to confirming your order.
Q: Do you have a reseller program?
A: Yes. Please see our Wholesale page, located at the bottom of every page. Fill out the Wholesale email form and we will
provide you with the details. |
